Quick answer
Proof of address (Level 3) is normally a recent utility bill, bank statement or official letter that shows your full name and current address, issued within the recent period the verification page states. It must be complete, unedited, readable and in your own name, and the address must match your account. Check the accepted list on the verification page, because it can vary by country.
Documents That Are Usually Accepted
- Utility bill (electricity, water, gas, internet)
- Bank or card statement
- Official government or tax letter
- Other documents listed on the verification page
Rules That Avoid Rejection
- Your full name and address must be visible and match your account
- Issued within the recent period requested
- All four corners and the issue date visible
- Original, unedited, not a cropped screenshot
- Use a document in your own name only
If It Was Rejected
- Check the date, name and address against your account
- Retake or re-download a full, clear copy
- See name mismatch
- See KYC rejected
FAQ
What counts as proof of address on Stake?
Typically a recent utility bill, bank statement or official letter showing your name and address. The accepted list is shown on the verification page and can change by country.
How recent must it be?
Our KYC levels guide describes documents from roughly the last 90 days. Always check the requirement shown on the verification page.
Can I use a screenshot or phone bill?
Use the format the page asks for, and a full, unedited document. Screenshots of partial pages are often refused.
My name is not on the bill. What now?
Use a document in your own name. A document in someone else's name will usually be refused.
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